General Condition of Sale - TECHNODOM

Download general conditions of sale in PDF format by clicking here

Scope of application

These Terms and Conditions apply to all services concluded by TECHNODOM with individual customers, whatever the clauses that can appear on client documents, and in particular conditions of purchase, and concern the following services:

• Installation services and commissioning.
• Training services.
• Creation benefits.
• After-sales services.
• Troubleshooting services.

 

The acquisition of a delivery service through this site implies a general acceptance by the purchaser of these conditions of sale.

These conditions shall prevail over any other general or special conditions not specifically approved by TECHNODOM.

TECHNODOM reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.

Characteristics of the services

The services offered are those listed in the catalog published on the site TECHNODOM.

These services are provided subject to availability.

Each service is accompanied by a description provided by the supplier.

Rates

The prices listed in the catalog are priced in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of services offered.

TECHNODOM reserves to change prices at any time, except that the prices contained in the catalog the day of the order shall be applicable only to the buyer.

The prices include order processing fees, but do not include production costs that are added to the end of the ordering process.

Orders

You make your selection by browsing the pages of our site. Your selections are added to your cart when you click 'Add to cart'. At any time during your visit to our site, you can validate your order by clicking on ''order ''.

When you click on ''order '', a confirmation message appears. It summarizes all the selected products and options.

You must check in this order form all transmitted information, including all relevant information on delivery (delivery address, telephone ...)

If you do not have to change the form, you must be aware of these conditions. If you accept, you must check the box "I have read the terms and conditions of service and I adhere without reservation.".

To continue your order, you must choose a method of payment.

After payment to the secure server, an acknowledgment appears. It confirms the registration of your order and notify you that a confirmation email will be sent as soon as possible.

All the supplied data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.

Retraction

The buyers, non-professional individuals qualify for a withdrawal period of seven days from the delivery of their order to return the service ordered the seller for exchange or refund without penalty.

Payment terms

The price is payable to the order.
You have several payment methods to make purchases on our online store.

- By check: classic check or CESU check:

Payment by check is performed after the completion of the services ordered by the customer.

- Or by credit cards: Visa, MasterCard, American Express, other credit cards:

Payment is made to choices about secure banking servers of our partners. This implies that no banking information concerning you is transmitted via our website.

Payment by credit card is perfectly secure, your order will be recorded and confirmed upon acceptance of payment by the bank you choose.

- or by PayPal:

With PayPal your financial information is never shared with us. In fact, PayPal encrypts and protects your card number. Pay online by simply indicating your email address and password.

Payments via our site is subject of a security system. We have adopted the SSL (Secure Soket Layer) to encrypt credit card details. To protect yourself against a possible intrusion, we do not store credit card numbers on our computer servers.

At the request of the buyer, it will be sent a paper invoice showing VAT.

Realization

The realization of benefits is made to the customer's address specified in the order.
Three levels of achievement are proposed:

- GOLD Benefits: Benefits are made within 24 hours after ordering.

- SILVER Benefits: Benefits are realized in a period of 48 hours after ordering.

- BRONZE Benefits: Benefits are provided within 72 hours after ordering.

Garantie

TECHNODOM guarantees, in accordance with legal provisions, the customer, against any lack of conformity of benefits and hidden defects, from a design flaw or performance of the services provided and rendering it unfit for the use for which it was intended to excluding any negligence or fault of the customer, for a period of 12 months from their delivery to the customer.

To assert his rights, the customer must, on pain of forfeiture of any action relating thereto, notify TECHNODOM in writing of the existence of defects within a maximum period of 7 days from their discovery.

TECHNODOM rectify or correct will, at its sole expense, the services deemed defective.

Responsibility

The seller, in the online sales process, is bound by an obligation of means, his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break the service, or other unintended problems.

Intellectual property

TECHNODOM remains the owner of all intellectual property rights to the designs, drawings, models, prototypes, etc., made (even at the customer's request) to the provision of customer services. The customer is therefore prohibited any reproduction or exploitation of the studies, drawings, models and prototypes, etc., without the express, prior written the Provider may make it conditional on a financial consideration.

Personal data

According to the law relating to data, files and freedoms of 6 January 1978, the name information of buyers may be subject to automated processing.

TECHNODOM reserves the right to collect information on purchasers including by using cookies. TECHNODOM undertakes to provide anyone the information collected.

Users have a right to access and correct data concerning them, according to the law of 6 January 1978.

Archivage – Preuve

TECHNODOM archivera les bons de commandes et les factures sur un support fiable et durable constituant une copie fidèle conformément aux dispositions de l’article 1348 du Code civil.

Les registres informatisés de TECHNODOM seront considérés par les parties comme preuve des communications, commandes, paiements et transactions intervenus entre les parties.

Dispute resolution

These online terms of sale are subject to French law.
In case of dispute, jurisdiction is given to the competent courts of Paris, despite multiple defendants or warranty.

Contact us

You can contact us using the contact form on the site, by mail to the address on the front page or Skype: Username - samuel.patarin1